Refund policy

  • If you are not entirely satisfied with your purchase, we’re here to help!


  • Returns
    You have 2 calendar days to return an item from the date you received it.
    To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
    Your item needs to have a receipt or proof of purchase.
    We reserve the right to refuse returns that does not meet the above return condition at our sole discretion. Returns due to delay in delivery will not be accepted.
    The returns address is :
    Rootine Organics, 304 Alankar Chambers, 2-A Ratlam Kothi, Indore - 452001. 


  • Refund
    Once we receive your item, we will inspect it and notify you that we have received your returned item. We will update you on the status of your refund after inspecting the item. We won't be able to issue a refund without actual receipt of the goods or proof of purchase.
    If your return is approved, we will initiate a refund to your original method of payment. The refund will reflect in your statement within a few days, depending on your card issuer's policies. Please allow up to 30 days for refund to reflect back in your account.